* Do I need a referral? 

In the state of Maryland, you have direct access to physical therapy without a referral. However, we strongly recommend you have one for physical examination. 

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* Do you take insurance? 

 We do not take any insurance including Medicare. 

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​* What is physical therapy consultation? 

During the virtual consultation, Therapist will answer/discuss your questions/concerns/trearment options regarding pelvic floor dysfunction, postpartum recovery, core strengthening, bowel/bladder dysfunction, lymphedema/swelling, and/or oncology rehabilitation, etc. High level patients in their 20's- 50's can benefit from weekly/monthly virtual consultation. 

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* Before evaluation

Please make sure you fill out ALL intake forms and consent forms and send them to us via Email. Paperwork will be sent to patients via email or can be found on the website.  

For tele-physical therapy, please check your internet connection HERE.​

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* Cancellation/ No show policy

Please cancel or reschedule your appointment 24 hours prior to your appointment time, to avoid a late cancellation fee (full charge). 

For unforeseen circumstances or extreme weather conditions, therapists will reschedule your concierge appointment at no cost. 

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* Grace period time for tele-physical therapy appointment

A grace period of 10 minutes will be permitted for unforeseen circumstances. 

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* Can I receive tele- physical therapy while I am out of the state?

No, you must be in the state of Maryland, during the Tele-visit.